Out of courtesy for your stylist, we kindly ask that you give 48 hours’ for any cancellation or rescheduling.

In the case that more than 48 hours’ is not given for a cancellation or reschedule, you will be responsible for paying 50% of the scheduled service: same day or last-minute cancellation and no shows will be responsible for 100% of the service price.

Please be aware that if you are more than 15 minutes late for your appointment, we may not be able to provide the service for which you have been scheduled and a cancellations fee will apply. Thank you for understanding our policy. It is in place to respect the time of the artists as well as the other clients waiting for appointments.